Where to find the certificate
- Momentum app: Sign in and look for tax certificates under your medical scheme documents or statements section.
- Momentum member portal: Log in at momentum.co.za and search for "tax certificate" if it is not listed under documents.
- Email: The scheme sends certificates to members around June for the tax year that ended in February. Search your inbox for "tax certificate".
- Call centre: If you cannot log in, the scheme can email or resend the certificate.
If the app or portal layout has changed, searching for "tax certificate" inside the logged-in member area is the reliable route.
What the certificate shows
Contributions paid to the scheme for the tax year, the number of dependants per month, and claims the scheme did not cover. SARS receives this data directly from the scheme, which is why it is usually pre-populated in your return — but you still need the certificate itself if SARS selects your return for verification, or if you claim additional medical expenses.
Why the emailed PDF often fails on eFiling
Emailed certificates are frequently password-protected, usually with your ID number. The file opens fine for you, but SARS eFiling rejects password-protected PDFs, often without a clear error message. eFiling also rejects files over 5MB and filenames with special characters.
Check the file before you upload
Run the certificate through the SARS Document Compliance Checker. It flags encrypted PDFs, oversized files, and bad filenames in your browser, without uploading anything. Then follow the medical aid certificate upload guide for the eFiling submission itself.
Related guides
See also encrypted PDF upload error, filing season 2026 dates, and the supporting documents checklist. Member of another scheme? See the guides for Discovery Health, Bonitas, and GEMS.

